Model Withdrawal Form
If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving it, without giving a reason. You can submit this form directly below, or email us at hello@peelerie.com.
Online Withdrawal Form
What happens next
- We confirm receipt via email.
- You return the item within 14 days. Return shipping is paid by you.
- We refund item price and standard shipping.
- No restocking or certificate fees apply.
- Refunds are issued within 14 days of receipt or return proof.
Condition of returned goods
You may handle the item to establish its nature. If returned with wear beyond that—such as scratches, damage, or alteration—we may reduce the refund to reflect loss in value.
Please return the item in its original box with certificates, fully insured. Mark the customs declaration clearly as a returned item.
What is excluded
The right of withdrawal does not apply to custom or personalized pieces.
Your other rights
EU consumers have a 2-year statutory guarantee of conformity. Nothing here limits your national consumer rights.
Contact
Email hello@peelerie.com or call +1 (929) 900-5607, Monday to Friday, 10:30 AM to 6:00 PM Eastern Time.