Have Any Questions?
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Peelerie.com is an online store that specializes in selling high-quality jewelry products. We offer a wide range of items, from necklaces and bracelets to earrings and rings, all of which are carefully crafted and designed to suit various styles and preferences.
How can I place an order on Peelerie.com? To place an order, simply visit our website at www.peelerie.com and browse through our collection of jewelry items. Once you have found the product(s) you wish to purchase, add them to your cart and proceed to checkout. Follow the instructions on the screen to complete your order.
What payment methods do you accept? We accept various payment methods, including credit and debit cards, PayPal. You can select your preferred payment method at checkout.
We offer free shipping on all orders over $50. For orders under $50, a shipping fee will apply. We ship our products worldwide, and the delivery time may vary depending on your location. Please refer to our Shipping & Returns page for more information.
If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. The item(s) must be unused and in its original packaging. Please refer to our Shipping & Returns page for more information.
You can contact our customer support team by sending an email to sales@peelerie.com or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.
Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout.
Yes, all of our products are made of high-quality and genuine materials, such as gold, silver, and precious stones. We take pride in offering only the best to our customers.
We offer some customization options, such as engraving and sizing, on certain products. Please contact our customer support team to inquire about customization options.
Yes, we offer wholesale pricing for bulk orders. Please contact our customer support team to inquire about wholesale pricing.
We provide a ring size chart on our website to help you determine your size. You can also visit a local jeweler to have your finger measured.
If you need to cancel or change your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be canceled or changed.
We offer repair services for items purchased from our store. Please contact our customer support team for more information.
We recommend following the care instructions provided with your item. Generally, you should avoid exposing your jewelry to water, chemicals, and harsh environments.
Yes, we provide tracking information for all orders. You will receive an email with tracking details once your order has been shipped.
If your item arrives damaged or defective, please contact our customer support team as soon as possible. We will work with you to resolve the issue.
Yes, we offer gift cards in various denominations. You can purchase a gift card on our website.
Orders are typically processed within 1-2 business days. Please note that processing times may be longer during busy periods.
If you receive the wrong item, please contact our customer support team as soon as possible. We will arrange for the correct item to be shipped to you.
Yes, we encourage our customers to leave reviews of their purchases on our website. Your feedback helps us improve our products and services.
